Privacy Policy - Garden Clearance Hayes

At Garden Clearance Hayes, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services.

Information We Collect

We may collect various types of information to provide and improve our services to you.

Personal Identification Information: Name, email address, phone number, and address.
Operational Data: Details about the services you request, including garden clearance and waste removal.
Technical Data: IP address, browser type, and operating system used to access our services.

How We Use Your Information

Your information is used to:

Provide and Maintain Services: Delivering effective garden clearance and related services tailored to your needs.
Improve Customer Service: Enhancing our customer support and resolving any issues that arise.
Personalize User Experience: Customizing our services based on your preferences and past interactions.
Process Transactions: Handling payments and managing bookings efficiently.

Legal Basis for Processing

We process your data based on the following legal grounds:

Consent: When you have given us explicit permission to use your data.
Contract Performance: Necessary for fulfilling the service agreement between us.
Legal Obligations: Compliance with applicable laws and regulations.

Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information.

Encryption: Data is encrypted during transmission to prevent unauthorized access.
Access Controls: Limiting access to your personal information to authorized personnel only.
Regular Audits: Conducting periodic reviews to ensure data integrity and security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience.

Essential Cookies: Necessary for the basic functioning of our website.
Performance Cookies: Help us understand how visitors interact with our site.
Functional Cookies: Allow us to remember your preferences for future visits.

You can control the use of cookies through your browser settings, but disabling them may affect the functionality of our services.

Third-Party Services

We may engage third-party service providers to perform certain functions. These providers have access to your data only to the extent necessary to perform their duties and are obligated to maintain its confidentiality.

Your Rights

You have the right to:

Access: Request a copy of the personal data we hold about you.
Rectification: Request corrections to any inaccurate or incomplete data.
Erasure: Request the deletion of your personal data under certain conditions.
Restriction of Processing: Request restrictions on the processing of your data.
Data Portability: Receive your data in a structured, commonly used format.
Objection: Object to the processing of your data for specific purposes.

To exercise these rights, please contact us through the appropriate channels as outlined in our official communications.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We ensure that such transfers comply with applicable data protection laws.

Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Complaints

If you believe that our data processing practices violate your rights, you have the right to lodge a complaint with a supervisory authority.

Consent

By using our services, you consent to the terms outlined in this Privacy Policy and agree to the collection and use of your information as described.